:root{color:#201713;--ink:#201713;--muted:#7b6a60;--line:#e4e9ef;--surface:#fff;--cream:#fff7ef;--accent:#24a68a;--accent-dark:#12745f;--blue:#315d86;--rose:#e7b391;--shadow:0 22px 60px #26384d17;background:#f5f8fb;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;line-height:1.4}*{box-sizing:border-box}body{min-width:320px;margin:0}button,textarea,input{font:inherit}button{cursor:pointer}a{color:inherit}.auth-shell{background:radial-gradient(circle at 0 0,#e8faf5,#0000 34%),#f5f8fb;place-items:center;min-height:100vh;padding:18px;display:grid}.auth-card{border:1px solid var(--line);width:min(430px,100%);box-shadow:var(--shadow);background:#fff;border-radius:30px;gap:14px;padding:30px;display:grid}.auth-card h1{letter-spacing:-.06em;margin:0;font-size:2.5rem}.auth-card p{color:var(--muted);margin:0}.auth-card input{border:1px solid var(--line);border-radius:16px;padding:13px 14px}.auth-card button{background:var(--ink);color:#fff;border:0;border-radius:16px;padding:13px 16px;font-weight:900}.eyebrow{text-transform:uppercase;letter-spacing:.16em;color:var(--accent-dark);margin:0;font-size:.72rem;font-weight:900}.error{color:#8a1f1f;background:#ffe6e6;border-radius:16px;margin:12px 0;padding:12px 14px}.toast{color:#207044;cursor:pointer;background:#e7f7ec;border-radius:16px;margin:12px 0;padding:12px 14px;font-weight:800}.empty{color:var(--muted);text-align:center;padding:22px}.crm-shell{background:linear-gradient(135deg,#f6fbff 0%,#fff7ef 100%);grid-template-columns:270px minmax(0,1fr);min-height:100vh;display:grid}.crm-sidebar{-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);background:#ffffffbf;border-right:1px solid #e4e9efe6;flex-direction:column;gap:18px;height:100vh;padding:22px;display:flex;position:sticky;top:0}.brand-mark{align-items:center;gap:12px;padding-bottom:10px;display:flex}.brand-mark>span{color:#fff;background:#201713;border-radius:15px;place-items:center;width:42px;height:42px;font-weight:950;display:grid}.brand-mark strong,.brand-mark small{display:block}.brand-mark small{color:var(--muted)}.crm-sidebar nav{gap:7px;display:grid}.side-link{color:#4f4039;text-align:left;background:0 0;border:0;border-radius:16px;align-items:center;gap:10px;width:100%;padding:12px 13px;font-weight:850;display:flex}.side-link.active{color:#fff;background:#201713;box-shadow:0 10px 24px #20171324}.side-link:hover{background:#f2f6f9}.side-link.active:hover{background:#201713}.muted-link{color:#8c7b72;margin-top:auto}.sidebar-card{border:1px solid var(--line);background:linear-gradient(145deg,#fff,#effaf7);border-radius:24px;margin-top:auto;padding:16px;box-shadow:0 10px 28px #26384d0f}.sidebar-card strong{margin-top:8px;display:block}.sidebar-card p{color:var(--muted);margin:5px 0 0;font-size:.9rem}.crm-main{min-width:0;padding:24px}.crm-topbar{justify-content:space-between;align-items:center;gap:18px;margin-bottom:18px;display:flex}.crm-topbar h1{letter-spacing:-.075em;margin:3px 0 0;font-size:clamp(2.1rem,5vw,4.8rem);line-height:.93}.topbar-actions{align-items:center;gap:10px;display:flex}.search-box{border:1px solid var(--line);background:#fff;border-radius:18px;align-items:center;gap:8px;width:min(440px,38vw);padding:0 12px;display:flex;box-shadow:0 12px 30px #26384d0d}.search-box input{background:0 0;border:0;outline:none;width:100%;padding:13px 4px}.icon-button{color:#fff;background:#ffffff2e;border:0;border-radius:999px;place-items:center;width:43px;height:43px;display:grid}.icon-button.light{color:var(--ink);border:1px solid var(--line);background:#fff;box-shadow:0 12px 30px #26384d0d}.overview-grid{grid-template-columns:1.4fr .8fr .8fr;align-items:stretch;gap:16px;display:grid}.customer-dashboard{grid-template-columns:minmax(320px,.8fr) minmax(0,1.35fr);align-items:start;gap:16px;display:grid}.customer-dashboard .hero-panel,.customer-dashboard .desktop-kpis{grid-column:1/-1}.upstream-hero{background:radial-gradient(circle at 100%,#0b9e8e47,#0000 35%),linear-gradient(135deg,#f9feff,#eaf6ff 52%,#f9f1ff)}.customer-list-card,.customer-detail-card{min-height:520px}.customer-row{text-align:left;border:1px solid var(--line);background:#fff;border-radius:20px;align-items:center;gap:12px;width:100%;margin-bottom:10px;padding:13px;display:flex}.customer-row.active{border-color:var(--accent);background:#effbf8;box-shadow:0 12px 30px #24a68a1a}.avatar-dot{color:#fff;background:#0b9e8e;border-radius:16px;place-items:center;width:42px;height:42px;font-weight:950;display:grid}.customer-row strong,.customer-row small{display:block}.customer-row small{color:var(--muted)}.customer-header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:14px;padding-bottom:16px;display:flex}.customer-header h2{letter-spacing:-.07em;margin:4px 0;font-size:clamp(2.2rem,5vw,4rem);line-height:.92}.customer-header p{color:var(--muted);margin:0}.customer-info-grid{grid-template-columns:repeat(3,1fr);gap:10px;margin:16px 0;display:grid}.customer-info-grid div{border:1px solid var(--line);background:#f7fbff;border-radius:18px;padding:13px}.customer-info-grid b,.customer-info-grid span{display:block}.customer-info-grid span{color:var(--muted);margin-top:5px;font-size:.9rem}.tag-row{flex-wrap:wrap;gap:8px;margin-bottom:14px;display:flex}.tag-row span{color:#207044;background:#e7f7ec;border-radius:999px;padding:6px 10px;font-size:.8rem;font-weight:850}.timeline{border-top:1px solid var(--line);padding-top:14px}.timeline .section-heading h3{margin:0}.timeline-item{border:1px solid var(--line);background:#fff;border-radius:18px;grid-template-columns:16px 1fr;gap:12px;margin-bottom:10px;padding:13px;display:grid}.timeline-item strong,.timeline-item small{display:block}.timeline-item small{color:var(--muted)}.timeline-item p{color:#4f4039;margin:7px 0 0}.timeline-dot{background:var(--accent);border-radius:50%;width:12px;height:12px;margin-top:5px}.timeline-dot.payment{background:#315d86}.timeline-dot.appointment{background:#e7b391}.timeline-dot.reminder{background:#8a56c2}.hero-panel{min-height:230px;box-shadow:var(--shadow);background:radial-gradient(circle at 100%,#24a68a3d,#0000 34%),linear-gradient(135deg,#fff,#edf8fb 56%,#fff1e7);border:1px solid #fff;border-radius:34px;grid-column:span 3;justify-content:space-between;align-items:center;gap:22px;padding:clamp(24px,4vw,42px);display:flex;overflow:hidden}.hero-panel h2{letter-spacing:-.08em;max-width:780px;margin:8px 0 12px;font-size:clamp(2.4rem,6vw,5.6rem);line-height:.9}.hero-panel p{max-width:620px;color:var(--muted);margin:0;font-size:1.05rem}.hero-orb{width:150px;height:150px;color:var(--accent-dark);background:#ffffffb3;border-radius:999px;place-items:center;display:grid;box-shadow:inset 0 0 0 1px #fffc,0 20px 60px #24a68a24}.desktop-kpis{grid-column:span 3;grid-template-columns:repeat(4,1fr);gap:14px;display:grid}.kpi-card{border:1px solid var(--line);background:#fff;border-radius:24px;padding:18px;box-shadow:0 12px 30px #26384d0f}.kpi-card span{color:var(--muted);text-transform:uppercase;letter-spacing:.09em;font-size:.82rem;font-weight:900}.kpi-card strong{letter-spacing:-.045em;margin:9px 0 4px;font-size:2rem;display:block}.kpi-card small{color:var(--accent-dark);font-weight:750}.crm-card{border:1px solid var(--line);background:#ffffffdb;border-radius:28px;min-width:0;padding:16px;box-shadow:0 16px 44px #26384d12}.crm-card.wide{grid-column:span 2}.section-heading{justify-content:space-between;align-items:center;gap:10px;padding:0 4px 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small{color:var(--muted)}.table-card{overflow:hidden}.leads-table{overflow-x:auto}.table-head,.table-row{grid-template-columns:1.35fr 1fr .75fr .85fr .8fr;align-items:center;gap:12px;min-width:920px;display:grid}.table-head{color:var(--muted);text-transform:uppercase;letter-spacing:.09em;padding:8px 12px;font-size:.78rem;font-weight:900}.table-row{border:0;border-top:1px solid var(--line);text-align:left;width:100%;color:var(--ink);background:0 0;padding:14px 12px}.table-row:hover,.table-row.active{background:#f6fbfa}.table-row strong,.table-row small{display:block}.table-row small{color:var(--muted)}.filters{gap:10px;padding:4px 2px 16px;display:flex;overflow-x:auto}.chip{border:1px solid var(--line);color:#4f4039;white-space:nowrap;background:#fff;border-radius:999px;padding:10px 14px;font-weight:850;box-shadow:0 8px 20px #26384d0d}.chip.active{background:var(--ink);color:#fff;border-color:var(--ink)}.toggle-chip{color:#4f4039;white-space:nowrap;background:#ffffffb8;border:1px dashed 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0;display:-webkit-box;overflow:hidden}.lead-card-meta{justify-content:space-between;align-items:center;gap:8px;margin-top:10px;display:flex}.status{color:#475866;background:#eef2f4;border-radius:999px;align-items:center;padding:5px 9px;font-size:.78rem;font-weight:900;display:inline-flex}.status-open{color:#174d83;background:#e8f2ff}.status-sent,.status-responded{color:#207044;background:#e7f7ec}.status-booked{color:#12622b;background:#dff8df}.status-not_interested,.status-ignored{color:#8a570b;background:#fff1d8}.status-cancelled{color:#922222;background:#ffe4e4}.fresh-badge{color:#207044;background:#e7f7ec;border-radius:999px;margin-right:4px;padding:3px 7px;font-size:.72rem;display:inline-flex}.detail-header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:14px;padding-bottom:16px;display:flex}.detail-header h2{letter-spacing:-.055em;margin:2px 0 4px;font-size:clamp(1.8rem,5vw,3rem)}.detail-header p{color:var(--muted);margin:0}.quick-actions{flex-wrap:wrap;gap:10px;margin:16px 0;display:flex}.workflow-strip{flex-wrap:wrap;gap:8px;margin:14px 0 4px;display:flex}.workflow-pill{border:1px solid var(--line);color:#4f4039;background:#f7fafb;border-radius:999px;padding:7px 10px;font-size:.82rem;font-weight:900}.workflow-pill.lisa{color:#8a570b;background:#fff1d8;border-color:#f2d49d}.handoff-note{background:#fffaf0;border:1px solid #f2d49d;border-radius:18px;margin:10px 0;padding:12px 14px}.handoff-note strong{color:#8a570b;display:block}.handoff-note p{color:#5e4530;margin:5px 0 0}.action-link{color:var(--ink);border:1px solid var(--line);background:#fff;border-radius:16px;align-items:center;gap:8px;padding:11px 14px;font-weight:900;text-decoration:none;display:inline-flex}.action-link.whatsapp{color:#075e54;background:#dcf8e6;border-color:#a5e7bb}.info-grid{grid-template-columns:repeat(3,1fr);gap:10px;margin:14px 0;display:grid}.info-grid 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var(--line);width:100%;min-height:92px;color:var(--ink);background:#fff;border-radius:16px;padding:12px}.note-form button{background:var(--ink);color:#fff;border:0;border-radius:16px;padding:12px 14px;font-weight:900}.note-form button:disabled{opacity:.45;cursor:not-allowed}.ads-panel{margin-top:0}.ads-actions{border:1px solid var(--line);background:#ffffffdb;border-radius:26px;justify-content:space-between;align-items:center;gap:16px;margin-bottom:16px;padding:18px;display:flex;box-shadow:0 12px 30px #26384d0f}.ads-actions h2{letter-spacing:-.04em;margin:3px 0 5px}.ads-actions p{color:var(--muted);margin:0}.ads-actions>div:last-child{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.ads-sync-box{grid-template-columns:repeat(2,minmax(130px,1fr));gap:8px;min-width:min(360px,100%);display:grid!important}.ads-sync-box label{color:var(--muted);text-transform:uppercase;letter-spacing:.08em;gap:5px;font-size:.78rem;font-weight:900;display:grid}.ads-sync-box input{border:1px solid var(--line);color:var(--ink);background:#fff;border-radius:14px;padding:9px 10px}.ads-sync-buttons{flex-wrap:wrap;grid-column:1/-1;justify-content:flex-end;gap:8px;display:flex}.mini-button.primary{background:var(--ink);color:#fff;border-color:var(--ink)}.kpi-grid{grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:16px;display:grid}.kpi-grid div{border:1px solid var(--line);background:#fff;border-radius:22px;padding:16px;box-shadow:0 12px 30px #26384d0f}.kpi-grid span{color:var(--muted);text-transform:uppercase;letter-spacing:.08em;font-size:.8rem;font-weight:900;display:block}.kpi-grid strong{letter-spacing:-.04em;margin-top:8px;font-size:1.8rem;display:block}.ads-grid{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:18px;display:grid}.metric-row,.recommendation-row{border:1px solid var(--line);background:#fff;border-radius:18px;gap:5px;margin-bottom:12px;padding:14px;display:grid}.metric-row span,.metric-row small,.recommendation-row 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32%),#ffffffe0;border-radius:28px;margin-bottom:16px;padding:18px;box-shadow:0 14px 38px #26384d12}.action-center-head{justify-content:space-between;align-items:flex-start;gap:18px;display:flex}.action-center-head h2{letter-spacing:-.04em;margin:3px 0 6px}.action-center-head p{color:var(--muted);margin:0}.action-safe{color:#207044;white-space:nowrap;background:#e7f7ec;border-radius:999px;align-items:center;gap:7px;padding:9px 12px;font-weight:900;display:inline-flex}.action-tabs{flex-wrap:wrap;gap:8px;margin:14px 0 10px;display:flex}.severity-summary{color:var(--muted);flex-wrap:wrap;align-items:center;gap:8px;font-weight:850;display:flex}.recommendations-panel{min-height:420px}.recommendation-meta{justify-content:space-between;align-items:center;gap:8px;display:flex}.approval-note{background:#f7fbff;border:1px solid #dfeaf1;border-radius:16px;margin-top:6px;padding:10px 12px}.approval-note strong{color:var(--blue);text-transform:uppercase;letter-spacing:.08em;font-size:.8rem;display:block}.approval-note p{white-space:pre-wrap;margin:5px 0 0}.mobile-shell{background:#fff8f3;width:min(760px,100%);min-height:100vh;margin:0 auto;padding:12px 12px 86px}.mobile-hero{color:#fff;background:linear-gradient(135deg,#3b2017,#8a563f 55%,#e7b391);border-radius:26px;justify-content:space-between;align-items:flex-start;gap:14px;padding:18px;display:flex;box-shadow:0 20px 60px #3b201733}.mobile-hero h1{letter-spacing:-.075em;margin:4px 0 8px;font-size:clamp(2.2rem,12vw,4.5rem);line-height:.92}.mobile-hero p{color:#ffffffd1;margin:0}.mobile-hero .eyebrow{color:#ffffffb3}.mobile-bottom{z-index:30;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);background:#ffffffe6;border:1px solid #ffffffb3;border-radius:24px;grid-template-columns:repeat(3,1fr);gap:8px;width:min(736px,100% - 24px);margin:0 auto;padding:8px;display:grid;position:fixed;bottom:12px;left:12px;right:12px;box-shadow:0 16px 44px #3b201724}.mobile-bottom button{color:var(--ink);background:#f6f1ed;border:0;border-radius:16px;justify-content:center;align-items:center;gap:6px;padding:10px 6px;font-weight:900;display:inline-flex}@media (width<=1120px){.crm-shell{grid-template-columns:86px minmax(0,1fr)}.brand-mark div,.side-link:not(.active) span,.sidebar-card{display:none}.side-link{justify-content:center}.side-link svg{flex-shrink:0}.overview-grid{grid-template-columns:1fr 1fr}.hero-panel,.desktop-kpis,.crm-card.wide{grid-column:span 2}}@media (width<=820px){.crm-shell{display:block}.crm-sidebar{display:none}.crm-main{padding:12px}.crm-topbar{flex-direction:column;align-items:flex-start}.topbar-actions,.search-box{width:100%}.overview-grid,.hero-panel,.desktop-kpis,.crm-card.wide{display:block}.hero-panel,.crm-card,.kpi-card{margin-bottom:12px}.desktop-kpis,.kpi-grid,.ads-grid,.dashboard-grid{grid-template-columns:1fr;display:grid}.info-grid{grid-template-columns:1fr}.status-actions{grid-template-columns:1fr 1fr}.card-list{max-height:none}}